A - The Resident Assistant role is responsible for overseeing a group of residents on a floor or part of a floor. During their time in the role, RAs are expected to be accessible and build rapport with residents. RAs are trained to provide resources, share community information and updates, host events, perform Health & Safety Inspections for residentrooms, and assist with crisis response situations to help manage emergencies.  

While serving as a role model to residents, the RA position is designed to not only help individuals grow but also foster educational and life skills to support residents. 

A - In early August, RAs are expected to be present for all days of mandatory training (IMPACT). Dates for IMPACT are announced towards the end of the Spring semester. There are typically two trainings every year: an initial IMPACT training in late summer before Fall Move-In for around 7-8 days, and for a few days in early January prior to the first day of Spring semester classes. Trainings go through transferable skills and practical experiences, such as crisis response, talking to residents, event and program building, and more! 

• RAs are expected to serve desk hours at their residence hall. 
• RAs have a weekly staff meeting led by their supervisor for up to two hours on Wednesday evenings.  
• RAs are expected to have regular one-on-one meetings with their supervisor(s). 
• RAs are expected to serve on a crisis-response rotation (also know as being “on duty” or “on call”) with fellow members of the RA Staff to support residents after-hours for concerns or emergencies that may arise. 
• RAs are expected to build community regularly on their floor and with all residents in the building including but not limited to: 
  • Implementing the Carolina Residential Living Experience (CRLE) that guides hosting events and having regular intentional conversations with residents.  
  • Help mediate issues and provide resources to residents as needed  
  • Maintain accessibility for residents to reach out as needed.  
  • Conduct health and safety checks 

A - If the class is offered, then RAs will be expected to attend. This information will be shared, if applicable.  

A - Being on duty is when an RA holds an emergency phone during the times when the university is not open for business hours. During this time, the RA would answers any calls and respond to incidents including, but not limited to: lockouts, resident issues, noise complaints, and facilities concerns. Being on duty consists of tending to such emergencies and contacting the appropriate individuals (if needed), documenting situations, and walking through the building to conduct “duty rounds.” 

Some communities are open during Winter and Spring break (refer to the position description for the full list). Each staff will work together to schedule for all break periods. 

A - The  relevant information about international student employment is available online.  

A - All students should complete the housing interest form application by January 4th, even if you are interested in being considered as an RM. If they are not hired for the position, this will also allow you to be considered for on campus housing for Fall 2022. If you are not hired and do not want to live on campus for the Fall semester, then we can cancel your application without penalty. 

A - All RAs are expected to prioritize the RA position over other responsibilities. All requests for additional employment will have to be approved by your direct supervisor.  

A - There are times throughout the academic year when University Housing asks for further assistance and perspectives from our Resident Assistants.  

Some opportunities include but are not limited to the following: 

• Learning how to address policies 
• Keep community members accountable as a fellow resident 
• Interview other candidates for employment in University Housing 
• Connecting with other departments and offices for event resources 

A - University Housing does not advise on what to do regarding leasing, however, RA placement will happen in mid February. 

The Off-Campus Living and Neighborhood Relations office is the best resource for questions related to off-campus housing,.

A - No, this is a decision that is made based on the needs of the community.