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Darla Moore School of Business

Our Research

  • Adhikary, A., D.K. Sundar, Sharma, A., Jayaram, Jay. Impact of buyer-supplier networkcomplexity on firms' greenhouse gas (GHG) emissions: An empirical investigation. International Journalof Production Economics.

  • Ahire, S. and J. Jensen, 2019, “Snider Tire Optimizes its Customers-Stores-Plants Transportation Network.” Interfaces.

  • Anand, G., Chandrasekaran, A., and Sharma, Luv. Sustainable ProcessImprovements: Evidence from Intervention-Based Research. Journal of Operations Management.

  • Chaudhuri, A., Gerlich, H.A., Jayaram, Jay, Ghadge, A., Shack, J., Brix, B.H., Hoffbeck, L.H., Ulriksen, N. Selecting spare parts suitable for additive manufacturing: A design science approach.Production Planning and Control.

  • Dong, Yan, Skowronski, Keith, Song, S., Venkataraman, Sriram, and Zou, Fan. Supply Base Innovation and Firm Financial Performance. Journal of Operations Management.

  • Dong, Y*., S. Song*, S. Venkataraman*, and Y. Yao*. “Mobile Money and Mobile Technology: A Structural Estimation.” Information Systems Research. *Equal Contribution. 

  • Dong, Yan, Xu, K., Song, S., & Zhou, C. Quality Reference in Consumer ProductRecalls. Decision Sciences.

  • Frandsen, C., Nielsen, M., Chaudhuri, A., Jayaram, J., & Govindan, K. (2020). In search for classification and selection of spare parts suitable for additive manufacturing: a literature review. International Journal of Production Research, 58(4), 970-996.

  • Lee, S-J., S. Venkataraman, G. Heim, A. V. Roth, and J. Chilingerian, 2020, “Impact of the Value-Based Purchasing Program on Hospital Operations Outcomes: An Econometric Analysis.” Journal of Operations Management, 66(1-2), 151-175.

  • Heese, H., Kemahlioglu-Ziya, E., and Perdikaki, Olga. Outsourcing under Competitionand Scale Economies: When to Choose a Competitor as a Supplier. Decision Sciences.

  • Henrique, D. B., Filho, M. G., Marodin, Giuliano., Jabbour, A. B. L. D. S., and Chiappetta Jabbour, C.J. A framework to assess sustaining continuous improvement in leanhealthcare. International Journal of Production Research.

  • Skowronski, Keith, Benton, W., and Hill, J. Perceived Supplier Opportunism inOutsourcing Relationships in Emerging Economies. Journal of Operations Management.

  • Wani, D., Dong, Yan, Malhotra, M. K., & Xu, K. Emerging Market Penetration andEmissions Performance. Decision Sciences.

  • Wooten, J.Cho, S.Donohue, J. and T. Fry (2020), “Overcoming Cost Disadvantages in Procurement Auctions,” Decision Sciences, forthcoming.

  • Wooten, J., Donohue, J., Fry, T. and Whitcomb, K. (2020), “To Thine Own Self Be True: Asymmetric Information in Procurement Auctions,” Production and Operations Management, 29(7), 1679-1701.

  • Zhang, X., von donk, D.P., Jayaram, Jay. A Multi-theory Perspective on Enablers of Inter-organizational Information and Communication Technology: A Comparison of China and the Netherlands.International Journal of Information Management.
  • Ataseven, C., Nair, A., and Ferguson, Mark. (2020). The role of supply chain integration instrengthening the performance of not-for-profit organizations: Evidence from the food bankingindustry. Journal of Humanitarian Logistics and Supply Chain Management, 10(2), pp. 101-123.

  • Ferguson, Mark. (2020). Estimating Demand with Constrained Data and Product Substitutions.Channel Strategies and Marketing Mix in a Connected World, pp. 1-27.

  • Frandsen, C., Nielsen, M., Chaudhuri, A., Jayaram, Jay, Govindan, K. (2020). In search forclassification and selection of spare parts suitable for additive manufacturing: A literature review. International Journal of Production Research, 58(4), pp. 970-996.

  • Jayaram, Jay, Amling, A., Chaudhuri, A., McMackin, D. (2020). Prime time for additive manufacturing.Supply Chain Management Review, 24(2), pp. 36-43.

  • Pak, O., Ferguson, Mark, Perdikaki, Olga., and Wu, S-M. (2020). Optimizing Stock-Keeping UnitSelection for Promotional Display Space at Grocery Retailers. Journal of Operations Management,66(5), pp. 501-533.

  • Patel, P.C., Kaur, G., Gupta, M.C., Jayaram, Jay. (2020). Service profit chain and throughputorientation: A manager-employee-customer triad perspective in services. International Journal ofProduction Research, 58(17), pp. 5196-5217.

  • Shang, G., McKie, E. C., Ferguson, Mark, and Galbreth, M. R. (2020). Using transactions data toimprove consumer returns forecasting. Journal of Operations Management, 66(3), pp. 326-348.
  • Chaudhuri, A. and J. Jayaram, 2019. “A Socio-Technical View of Performance Impact of Integrated Quality and Sustainability Strategies.” International Journal of Production Research, 57(5), 1478-1496.

  • Ghosh, S., Jayaram, J., and M.K. Tiwari, 2019. “Enhancing supply chain resilience using ontology based decision support system.” International Journal of Computer Integrated Manufacturing, 32(7), 642-657.

  • Marodin, G.A., Frank, A., Tortorella, G.L. and Fettermann, T.A. 2019. "Lean production and operational performance in the Brazilian automotive supply chain," Total Quality Management & Business Excellence, 30(3-4), 370-385.Pathak, S., Sen.

  • P.K., Jayaram, J. and J. Miller, 2019. “Like Poles Repel While Unlike Poles Attract”: Conditional Performance Effects Of Supply Base R&D, Focal-Firm R&D, and Commercialization.” Decision Sciences Journal, 50(5), 985-1030.

  • Pekgün, P., Park, M., Keskinocak, P. and M. Janakiram, 2019, “Does Forecast-Accuracy Based Allocation Induce Customers to Share Truthful Order Forecasts?”  Production and Operations Management, 28(10), 2500-2513.

  • Roth, A. V.*, A. L. Tucker*, S. Venkataraman*, and J. Chilingerian, 2019, “Being on the Productivity Frontier: Identifying “Triple Aim Performance” in Hospitals.” Production and Operations Management, 28(9), 2165-2183.  *Equal Contribution.

  • Shang, G., Ferguson, M., and M. Galbreth, 2019, “Where Should I Focus My Return Reduction Efforts? Data-Driven Guidance for Retailers.” To appear in Decision Sciences Journal,  50(4), 877-909.

  • Smith, J., Jayaram, J., Wolter, J., and F. Ponsignon, 2019, “Service Recovery System Antecedents: A Contingency Theory Investigation.” Journal of Service Management, 30(2), 276-300. 
  • Ahire, S. and P. Pekgün, 2018, “Harvest Hope Food Bank Optimizes its Promotional Strategy to Raise Donations using Integer Programming.” INFORMS Journal on Applied Analytics (Interfaces), 48(4), 291-306.

  • Fry, T.D., Metcalf, A.Y., Stoller, J. and M. Haberman, 2018, "The Impact of Quality Management Practices and Employee Empowerment in US Hospitals:  A Socio-technical Perspective." International Journal Production Research.

  • McKie, E., Ferguson, M., Galbreth, M. and S. Venkataraman, 2018, “How Consumers Choose Between Multiple Product Generations and Conditions.” Production and Operations Management, 27(8), 1574-1594.

  • Pekgün, P., Galbreth, M. and B. Ghosh, 2018, “How Perceptions of User Reviews Impact Competition under Partial Consumer Awareness." Decision Sciences, 49(2), pp. 250-274.

  • Shang, G., Ferguson, M. and M. Galbreth, 2018, “Where Should I Focus My Return Reduction Efforts? Data-Driven Guidance for Retailers.”  Decision Sciences.

  • Skowronski, K. and W.C. Benton, 2018, "The Influence of Intellectual Property Rights on Poaching in Manufacturing Outsourcing." Production and Operations Management, 27(3), 531–552.

  • Wooten, J. and C. Tang, 2018, “Operations in Space: Exploring a New Industry.” Decision Sciences. 
  • Ahire, S. and Jensen J., 2017 “Snider Tire Optimizes its Customers-Stores-Plants Transportation Network.” Interfaces, 47(2), 150-162.

  • Angst, C., Wowak, K., Handley, S. and K. Kelley, 2017, “Antecedents of Information Systems Sourcing Strategies in U.S. hospitals: A Longitudinal Study.” MIS Quarterly, 41 (4), 1129-1152.

  • Ataseven, C., Ferguson, M. and A. Nair, 2017, “An Examination of the Relationship Between Intellectual Capital and Supply Chain Integration in Humanitarian Aid Organizations: A Survey-based Investigation of Food Banks.”  Decision Sciences.

  • Bellos, I., Ferguson, M. and B. Toktay, 2017, “To Sell and to Provide?  Interaction of Business Model Choice and Product Line Design.” Manufacturing and Service Operations Management 19(2), 185-201.

  • Formby, S. F., Malhotra, M.K. and Ahire, S.L., 2017, “The Complex Influences of Quality Management Leadership and Workforce Involvement on Manufacturing Firm Success,” International Journal of Productivity and Performance Management.

  • Gray, J. V., Esenduran, G., Rungtusanatham, M.J., and K. Skowronski, 2017, " Why in the World Did They Reshore? Examining Small to Medium-Sized Manufacturer Decisions." Journal of Operations Management, 49-51, 37-51.

  • Handley, S., 2017, “How Governance Misalignment and Outsourcing Capability Impact Performance.” Production and Operations Management, 26 (1), 134-155.

  • Malhotra, M. K., Ahire, S. and Guangzhi Shang, 2017, "Mitigating the Impact of Functional Dominance in Cross‐Functional Process Improvement Teams." Decision Sciences, vol. 48 issue 1 pp: 39-70.

  • Negrao, L., Godinho Filho, M. and Marodin, G.A., 2017, "Lean practices and their effect on performance: literature review,\." Production Planning & Control, v. 28, n. 1, p. 33.56.

  • Nicolae, M., Arıkan, M., Deshpande, V. and M. Ferguson, 2017, “Do Bags Fly Free? An Empirical Analysis of the Operational Implications of Airline Baggage Fees.” Management Science 63(10), 3187-3206.

  • Pekgün, P., Griffin, P. M. and P. Keskinocak, 2017, “Centralized vs. Decentralized Competition for Price and Lead-time Sensitive Demand.”Decision Sciences, 48(6), pp. 1198-1227.

  • Shang, G, Ghosh, B. and M. Galbreth, 2017. "Optimal Retail Return Policies with Wardrobing." Production and Operations Management, 26(7), 1315-1332.

  • Shang, G., Pekgün, P., Ferguson, M. and M. Galbreth, 2017, “How Much Do Online Consumers Really Value Free Product Returns?” Journal of Operations Management, 53-56, 45-62.

  • Tiwari, V., C. Queenan and P. St. Jacques, 2017, “Impact of waiting and provider behavior on surgical outpatients’ perception of care.” Perioperative Care and Operating Room Management. Volume 7 pages 7-11.

  • Wooten, J. and K. Ulrich, 2017, “Idea Generation and the Role of Feedback: Evidence from Field Experiments with Innovation Tournaments,” Production and Operations Management, 26(1), 80-99. 

  • Yilmaz, Ö., P. Pekgün and M. Ferguson, 2017, “Would You Like to Upgrade to a Premium Room? Evaluating the Benefit of Offering Standby Upgrades,” Manufacturing and Service Operations Management, 19(1), pp. 1-18.
  • Agrawal, V., Ferguson, M. and G. Souza, 2016, “Trade-in Rebates for Price Discrimination and Product Recovery,” IEEE Transactions on Engineering Management 63(3), 326-339.

  • Azadegan, A. and J. Jayaram, 2016, “Resiliency in supply chain systems: a triadic framework using family resilience model,” In Supply Chain Risk Management: Advanced Tools, Models, and Developments (Y.Khojasteh). (Eds)," Springer Publishing, in press.

  • Dong, Y., K. Xu, Y. Xu and X. Wan, 2016, "Quality control in multi-level supply chains with outsourced manufacturing," Production and Operations Management, 25(2) 290-305.

  • Galbreth, M. and B. Ghosh, 2016, "Competition with Asymmetric Experience Uncertainty." Decision Sciences.

  • Jayaram, J. and K. Xu, 2016, "Determinants of quality and efficiency performance in service operations," International Journal of Operations and Production Management, 36(3), 1-23. 

  • Malhotra, M.K., Ahire, S.L. and Guangzhi, Shang, 2016, “Mitigating the Impact of Functional Dominance in Cross-Functional Process Improvement Teams.” Decision Sciences Journal.

  • Marodin, G.A., Tortorella, G.L., Frank, A. and Saurin, T.A., 2016, “Contextual factors and Lean Production implementation in the Brazilian automotive supply chain,” Supply Chain Management: an International Journal, v. 21, p. 417-432, 2016.

  • Metcalf, A., Mackelprang, A. and Galbreth, M., 2016, "Linking Pollution Toxicity and Human Exposure to Financial Risk," Journal of Cleaner Production, 131, 659-666.

  • Nicolae, M., Ferguson, M. and L. Garrow, 2016, “How Do Airline Passengers Value Itinerary Attributes? Differences Between Bag-Checkers and Non-Bag-Checkers,” Production and Operations Management, 25(10), 1689-1708.

  • Olga Perdikaki, Dimitris Kostamis and Jayashankar M. Swaminathan (2016), “Timing of Service Level Decisions for Retailers under Competition and Demand Uncertainty,”  European Journal of Operational Research, 254(1), 188-201.

  • Pekgün, P., P. M. Griffin and P. Keskinocak, 2016, “Centralized vs. Decentralized Competition for Price and Lead-time Sensitive Demand,” published online on 12 Nov 2016 in Decision Sciences, http://dx.doi.org/10.1111/deci.12259.

  • Pince, C., Ferguson, M. and B. Toktay, 2016, “Extracting Maximum Value from Consumer Returns: Allocating Between Selling Refurbished Product and Meeting Warranty Demand,” Manufacturing and Service Operations Management 18(4), 475-492.

  • Queenan, C., T. Kull and S. Devaraj, 2016, “Culture-Technology Interactions in Healthcare Improvements.” Decision Sciences Journal, 47(5) 851-880. 

  • Tortorella, G.L. Fogliatto, F.S., Anzanello, M., Marodin, G.A., Garcia, M. and Esteves, R.R., 2016, “Making the value flow: application of value stream mapping in a Brazilian public healthcare organization,” Total Quality Management & Business Excellence, p.1-15.

  • Tortorella, G.L., Marodin, G.A., Fettermann, D.C. and Fogliatto, F.S. 2016, “Relationships between Lean Product Development enablers and problems,” International Journal of Production Research, v. 54, n. 10, p. 2837-2855.

  • Xu, K., Y. Dong and Y. Ruyi, 2016, "Stockout recovery and product ownership in supply chain," Decision Sciences, 47(1) 94-124. 
  • Ahire, S., Malhotra, M. and Jensen J., 2015, “Carton Mix Optimization for Walmart.com Distribution Centers.” Interfaces. Vol. 45 pp 1-14.

  • Dong, Y., K. Xu, H. Cui and Y. Yao, 2015, "Failure recovery and prevention: Managing stockouts in distribution channels," Marketing Science, 34(5) 689-701.

  • Fry, T. D., Donohue, J. M., Saladin, B. A. and Shang, G., 2015, “The Internationalisation of Operations Management Research,” International Journal of Production Research, 53(16), 4857-4887.

  • Galbreth, M., Kurtulus, M. and Shor, M., 2015, "How Forecasting Collaboration Can Reduce Forecast Accuracy," Operations Research Letters," 43, 349-353.

  • Gray, J. and S. Handley, 2015, “Managing Contract Manufacturer Quality in the Presence of Performance Ambiguity.” Journal of Operations Management, 38, 41-55.

  • Handley, S. and C. Angst, 2015, “The Impact of Culture on the Relationship between Governance and Opportunism in Outsourcing Relationships.” Strategic Management Journal, 36 (9), 1412-1434.

  • Handley, S. and J. Gray, 2015, “Managing Quality in a Heterogeneous Contract Manufacturing Environment.” Decision Sciences, 46 (6), 1011-1048.

  • Hu, S., Souza, G., Ferguson, M. and W. Wang, 2015, “Capacity Investment in Renewable Energy Technology with Supply Intermittency: Data Granularity Matters!” Manufacturing and Service Operations Management, 17(4), 480-494.

  • Jayaram, Jand Avitathur, B., 2015. "Green Supply Chains: A perspective from an emerging economy." International Journal of Production Economics, 164, 234-244.

  • Lumineau, F., Eckerd, S., and S. Handley, 2015, “Inter-Organizational Conflicts: Research Overview, Challenges, and Opportunities.” Journal of Strategic Contracting and Negotiation, 1 (1), 42-64.

  • Metcalf, A.Y., Fry, T.D., Stoller, J., and M. Haberman, 2015,  “The Effects and Use of Respiratory Care Protocols.”Respiratory Care, 60(5), 636-643.

  • Metcalf, A.Y., Stoller, J.K, Habermann, M., and T.D. Fry, 2015, “Respiratory Therapist Job Perceptions: The Impact of Protocol Use.” Respiratory Care, 60(11), 1556-1559.

  • Mumbower, S., Garrow, L.A. and Newman, J.P., 2015, "Investigating airline customers' premium coach seat purchases and implications for optimal pricing strategies." Transportation Research Part A: Policy and Practice. 73: 53-69. DOI:10.1016/j.tra.2014.12.008.

  • Nair, A., Jayaram, J. and Das, A., 2015, "Strategic purchasing participation, supplier selection, supplier evaluation and purchasing performance," International Journal of Production Research, 53(20), 6263-6278.

  • Saladin, B. A., Shang, G., Fry, T. D. and Donohue, J. M., 2015, “Research Constituents and Authorship Patterns in the Production and Operations Management Journal.” Production and Operations Management, 24(4), 523-534.

  • Shang, G., Saladin, B. A., Fry, T. D. and Donohue, J. M., 2015, “Twenty-six Years of Operations Management Research (1985-2010),” International Journal of Production Research, 53(20), 6161-6197.

  • Singh, R, Lars Mathiassen and Abhay Mishra, 2015, “Organizational Path Constitution in Technology Innovation: Evidence from Rural Telehealth,” MIS Quarterly (39:3) pp. 643–665.

  • Switzer, J.A, Singh, R., Lars Mathiassen, Jennifer L. Waller, Robert J. Adams and David C. Hess, 2015, “Telestroke: Variations in Intravenous Thrombolysis by Spoke Hospitals,” Journal of Stroke and Cerebrovascular Diseases (24:4) pp 739–744. 
  • Dong, Y., K. Xu, K.K. Sinha and X. Huang, 2014, "Designing exception-based demand collaboration mechanisms," Journal of Management Information Systems, 31(2) 245-284.

  • Dong, Y., M. Dresner and Y. Yao, 2014, "Beyond Information Sharing: An Empirical Analysis of Vendor Managed Inventory," Production and Operations Management, 23(5) 817-828.

  • Ferguson, M. and S. Smith, 2014, “The Changing Landscape of Hotel Revenue Management and the Role of the Hotel Revenue Manager,” Journal of Revenue and Pricing Management, 13, 224-232.

  • Fry, T. D. and Donohue, J. M., 2014, “Exploring the Author Affiliation Index,” Scientometrics, 98, 1647-1667.

  • Hsu, C.C., Tan, K.C. Jayaram, J. and Laosirihongthong, T., 2014, "Operations Core Competency and Innovation in Emerging Economies," International Journal of Production Research, 52(18), 5467-5483.

  • Jayaram, J., Oke, A. and Prajogo, D., (2014), “The Antecedents and Consequences of Product and Process Innovation Strategies in Australian Manufacturing Firms,” International Journal of Production Research, 52(15), 4424-4439.

  • Jayaram, J., Tan, K.C. and Laosirihongthong, T., 2014, "The Contingency Role of Business Strategy on the Relationship between Operations Practices & Performance", Benchmarking: an International Journal, 21(5).

  • Newman, J., Ferguson, M., Garrow, L. and T. Jacobs, 2014, “Estimation of Choice-Based Models Using Sales Data From a Single Firm,” Manufacturing and Service Operations Management, 16(2): 184-197.

  • Ozdemir, O., Denizel, M. and Ferguson, M., 2014, “Allocation of Returned Products among Different Recovery Options through an Opportunity Cost Based Dynamic Approach,” Decision Sciences 45(6), 1083-1116.

  • P. Pekgün, B. Garner and E. Uyar (2014), “Applying Pricing and Revenue Management in the Golf Industry: Key Challenges,” Journal of Revenue & Pricing Management, advance online publication September 19, doi: 10.1057/rpm.2014.24.

  • Singh, R., Lars Mathiassen, Jeffrey A. Switzer and Robert J. Adams, 2014, “Assimilation of Web-Based Urgent Stroke Evaluation: A Qualitative Study of Two Networks,” JMIR Medical Informatics, (2:1 e6), pp 1–13. 

  • Steven, A., Y. Dong and T. Corsi, 2014, "Global sourcing and quality recalls: An empirical analysis," Journal of Operations Management, 32(5) 241-253.

  • Williams, B.D., Waller, M.A. Ahire, S.L. and Ferrier., 2014, "POS and Order Data: The Inventory Balance Effect," European Journal of Operations Research, (232(3), 593-600.
  • Fry, T.D., Donohue, J.M., Saladin, B.A. and Shang, G., 2013, "The Origins of Research and Patterns of Authorship in IJPR," International Journal of Production Research, 51(23-24), 7470-7500.

  • Fry, T.D. and Donohue, J.M., 2013, "Outlets for Operations Management Research: A DEA Assessment of Journal Quality and Rankings," International Journal of Production Research, 51(23-24), 7501-7526.

  • Galbreth, M., Boyaci, T. and Verter, V., 2013, "Product Reuse in Innovative Industries," Production & Operations Management, 22(4), 1011-1033.

  • Galbreth, M. and B. Ghosh, 2013, "Competition and Sustainability: the Impact of Consumer Awareness," Decision Sciences, 44(1), 127-159.

  • Ghosh, B., Galbreth, M. and G. Shang, 2013, "The Competitive Impact of Targeted Television Advertisements Using DVR Technology," Decision Sciences, 44(5), 951-971.

  • Ghosh, B. and M. Galbreth, 2013, “Consumer Inattentiveness, Search and Voluntary Quality Disclosure: A Competitive Analysis,” Management Science, 59(11), 2602-2621.

  • Jayaram, J., Dixit, M. and Motwani, J., 2013, "Supply Chain Management Capability of Small and Medium Sized Family Businesses in India: A Multiple Case Study Approach," International Journal of Production Economics, 147, 472-485.

  • Jayaram, J. and Pathak, S., 2013, “A holistic view of knowledge integration in collaborative supply chains,” International Journal of Production Research, 51(7), 1958-1972.

  • Jayaram, J. and Xu, K., 2013, "The Relative Influence of External versus Internal Integration on Plant Performance in China," International Journal of Production Economics," 146(1), 59-69.

  • Jensen, J.B., Ahire, S.L. and Malhotra, M.K., 2013, "Trane/Ingersoll Rand Combines Lean and OR tools to Redesign Feeder Manufacturing Operations," Interfaces, 43(4), 325-340.

  •  Lee, L. and Fiedler, K., "The Impact of Location-Aware Systems in Hospitals:  A Tri-Core Perspective," Implementation and Integration of Information Systems in the Service Sector that belongs to the book series Advances in Information Systems in the Service Sector, IGI Global, 20-31.

  • Oberhelman, D., Galbreth, M. and Fry, T., 2013, "Equitable Handicapping of Scramble Golf Tournaments," Journal of Quantitative Analysis in Sports, 9(4), 285-300.

  • Oke, A., Prajogo, D. and Jayaram, J., 2013, “Strengthening the Innovation Chain: The Role of Internal and External Innovation Climate," Journal of Supply Chain Management, 49,(4), 43-58.

  • Patel, P. and Jayaram, J., 2013, "An Empirical Study of the Antecedents and Consequences of Product Variety in High-Technology New Ventures," Journal of Operations Management, 32(1-2), 34-50.

  • Pekgün, P., R. P. Menich, S. Acharya, P. G. Finch, F. Deschamps, K. Mallery, J. van Sistine, K. Christianson and J. Fuller, 2013, “Carlson Hotels Maximizes Revenue through Improved Demand Management and Price Optimization,” Interfaces, 43(1), 21-36. 

  • Powell, B.C. Donohue, J.M. Liang, X. and Fox, J.B., 2013, "Sales Growth of Chinese Private Owned Enterprises (POEs): An Exploratory Analysis," Journal of Chinese Entrepreneurship, 5(2), 104-121.

  • Schwaig, K., Grover, V., Segars, A. and Fiedler, K. "A Model of Consumers' Perceptions of the Invasion of Information Privacy," Information and Management, Volume 50, issues 1, January 2013, page 1-12.

  • Subramanian, R., Ferguson, M. and Toktay, L.B. 2013, "Component Commonality in Remanufacturing," Production and Operations Management 22(1), 36-53.

  • Wang, W., Ferguson, M., Hu, S. and G. Souza, 2013, "Capacity Investment Decisions with Multiple Competing Technologies:  A Portfolio Approach," Manufacturing and Service Operations Management, 15(4), 616-629.
  • Agrawal, V., Ferguson, M., Toktay, L.B. and Thomas, V., 2012, "Is Leasing Greener than Selling?" Management Science, 59(3), 523-533.

  • Babbar, S., Koufteros, X. and Jayaram, J., 2012, “Expanding the Quality Paradigm for Contemporary Re-Alignment: An Ethics Perspective,” International Journal of Services and Operations Management, 12(3), 309-331.

  • Bai, L., Alexopoulos, C., Ferguson, M. and K. Tsui, 2012, “A Simple and Robust Batch-Ordering Inventory Policy For Unobservable Demand,” Computers and Industrial Engineering, 63(1), 343-353.

  • Çelik, M., Ö. Ergun, B. Johnson, P. Keskinocak, Á. Lorca, P. Pekgün and J. Swann, 2012, “Humanitarian Logistics,” in TutORials in Operations Research, (J. C. Smith Ed.), Chapter 2, pp. 18-49. 

  • Fry, T.  and Fiedler, K., "A Tutorial on Managerial Cost Accounting: Year End Reporting," Production and Inventory Management Journal, Vo. 48, No. 1, 41-49.

  • Galbreth, M., B. Ghosh and M. Shor, 2012, "Social Sharing of Information Goods: Implications for Pricing and Profits," Marketing Science, 31(4), 603-620.

  • Galbreth, M., P. Philipoom and M. Malhotra, 2012, “Aggregate Planning with Uncertain Materials Availability: the Value of Workday Flexibility,” Operations Management Research, 5(3-4), 91-100.

  • Garrow, L., Ferguson, M. and R. Cross, 2012, “Breakthrough analytics for business acceleration,” Journal of Revenue and Pricing Management, 11, 243-249.

  • Jayaram, J., S.L. Ahire, M. Nicolae and C. Ataseven, 2012, “The moderating influence of product orientation on coordination mechanisms in Total Quality Management,” International Journal of Quality and Reliability Management, 29(5).

  • Jayaram, J., Smith, J., Park, S. and McMackin, D., 2012, “A Framework for Safety Excellence: Lessons from UPS,” Supply Chain Management Review, Jan-Feb, 30-37.

  • Jayaram, Jand Avitathur, B., 2012, “Supply Chain Insights into India,” Supply Chain Management Review, July-Aug, 34-41.

  • Mackelprang, A., Jayaram, J. and Xu, K., 2012, “The Influence of Types of Training on Service System Performance in Mass Service and Service Shop Operations,” International Journal of Production Economics, 138(1), 183-194.

  • Malhotra, M.K. and Mackelprang, A.W., 2012, “Are Internal Manufacturing and External Supply Chain Flexibilities Complementary Capabilities?” Journal of Operations Management, Vol. 30, No. 3, 180-200.

  • Mothilal, S., Gunasekharan, A., Nachiappan, SP and Jayaram, J., 2012, “Key success factors and their performance implications in the Indian third-party logistics (3PL) industry,” International Journal of Production Research, 50(9), 2407-2422.

  • Newman, J., Ferguson, M. and L. Garrow, 2012, “Application of Discrete Choice Models to Choice-Based Revenue Management Problems: A Cautionary Note,” Journal of Revenue and Pricing Management, 11, 536-554.

  • Oraiopoulus, N., Ferguson, M. and Toktay, L.B., 2012, "Relicensing Fees as a Secondary Market strategy" Management Science, 58(3), 1022-1037.

  • Pekgün, P., 2012, “Book Review: Revenue Management for Manufacturing Companies,” Journal of Revenue & Pricing Management, 11(3), pp. 350-351.

  • Subramanian, R., Ferguson, M. and L.B. Toktay, 2012, “Component Commonality in Remanufacturing,” Production and Operations Management, 22(1), 36-53.
  • Acquaah, M., Amoako-Gyampah, K. and Jayaram, J., 2011, "Resilience in family and nonfamily firms: An examination of the relationships between manufacturing strategy, competitive strategy, and firm performance,” International Journal of Production Research, 49(18).

  • Ahire, S. and Malhotra, M., 2011, “Scripting a Holistic Rx for Process Improvement at Palmetto Health Imaging Centers,” Journal of Global Business and Organizational Excellence, Vol. 30, No. 2, 23-35.

  • Ferguson, M., Fleischmann, M. and G. Souza, 2011, “A Profit-Maximizing Approach to Disposition Decisions for Product Returns,” Decision Sciences, 42(3), 773-798.

  • Fry, T.D. and Fiedler, K.D., 2011, "A Tutorial on Managerial Cost Accounting: Living with Variance," Production & Inventory Management Journal, Vol. 47, No. 1, 21-32.

  • Jayaram, J., Xu, K. and Nicolae, M., 2011, "The Direct and Contingency Effects of Supplier Coordination and Customer Coordination on Quality and Flexibility Performance,” International Journal of Production Research, 49(1), 59-85.

  • Lee, L.S. and Fiedler, K.D., 2011, "The Impact of Location-Aware Systems in Hospitals: A Tri-Core Perspective," International Journal of Information Systems in the Service Sector, Vol. 3, No. 2, 1-12.

  • Nair, A., Malhotra, M.K. and Ahire, S., 2011, “Toward a Theory of Managing Context in Six Sigma Process-Improvement Projects: An Action Research Investigation,” Journal of Operations Management, Vol. 29, No. 5, 529-548.

  • Philipoom, P. and Steele, D.C., 2011, "Shop Floor Control When Tacit Worker Knowledge is Important," Decision Sciences Journal, Volume 42, Issue 2. 

  • Queenan, C., M. Ferguson and J. Stratman, 2011, "Revenue Management Performance Drivers: An Empirical Assessment within the Hotel Industry." Journal of Revenue Management and Pricing, 10 (2) 172-188.

  • Saeed, K., Malhotra, M.K. and Grover, V., 2011, “Inter-Organizational System Usage and Supply Chain Integration: An Empirical Assessment,” Decision Sciences, Vol. 42, No. 1, 7-42. (Winner of Decision Sciences Journal Best Paper Award for 2011).

  • Singh, R., Lars Mathiassen, Max E. Stachura and Elena V. Astapova, 2011, “Dynamic Capabilities in Home Health: IT-enabled Transformation of Post-Acute Care,” Journal of the Association for Information Systems, Special Issue on Health Care IT (12:2), pp 163–188. 

If you would like to access research prior to the last 10 years, please contact the department administrative assistant.


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